Our terms, in plain words.

01Who we are and what these terms cover

This is the agreement between you and Heirson when you order anything from us.

These terms apply when you use heirson.com or order a service from Heirson Formations Ltd, a company registered in Mauritius under file number C215328, at QG96+Q5R Moka, Mauritius ("Heirson", "we", "us"; more about us). "You" means the person placing the order, and the company you order it for once it exists.

When you order, you also sign a short service agreement for that order. If the service agreement and these terms ever say different things, the service agreement wins for that order.

02What we do, and what we don't

We form and look after companies. We are not your lawyer, accountant or bank.

Depending on what you order, we:

• form a company in the place you choose, through the registry directly or through a licensed agent there;
• provide or arrange the registered agent or registered office that place requires;
• set up a business bank account with you;
• remind you of yearly filings and fees, and file the ones included in your plan;
• arrange add-ons, such as a local director, when you order them.

We do not give legal, tax or investment advice about your own situation. Our pages explain how each place works in general. Whether a structure suits you, and what you owe in the country where you live, is a question for a qualified adviser there.

03Who can order

Adults, for lawful businesses, from anywhere except a few sanctioned countries.

• You must be at least 18 and able to enter a binding contract.
• We can't serve anyone living in, or acting for someone in, Cuba, Iran or North Korea, or anyone named on a sanctions list that applies to us or to the place you are forming in.
• The company must have a lawful purpose. Some activities, such as offering crypto services to the public, managing other people's money or running a fund, need a licence in most places. That licence is not part of a formation unless your order says so.

We may decline an order, or stop work on one, if we can't complete the checks the law requires or if we believe the company would be used unlawfully. If we decline your order, you get back what you paid (section 8).

04How an order works

Quote, sign, pay, identity, filing, documents. In that order.

1. 1. QuoteYou choose the place and the extras. The price, the yearly cost and anything quoted separately are shown in full.
2. 2. SignYou read and sign the service agreement online. Nothing is charged before this.
3. 3. PayYou pay in crypto, or by card where offered. A crypto price is held for the time the payment page shows.
4. 4. IdentityEach director and owner completes the identity checks the law of that place requires.
5. 5. FilingWe, or the licensed agent in that place, file with the registry.
6. 6. DocumentsYour company documents arrive on your private order page, with the next yearly date already set.

The price at checkout is the price for what you ordered, government fees included. Registries sometimes change their fees. If a government fee rises after you pay and before we file, we pay the difference.

Registry times on our pages are typical, not promised. A registry can take longer or ask its own questions, and we have no control over that.

05Identity checks after you pay

The law in each place requires them. We file once they are done.

Every place we form in requires the people behind a company to be identified. After payment, each director, owner and anyone else the law names will be asked for things like a passport, proof of address and a short explanation of where the money comes from. In the United Kingdom, every director and person with significant control must also confirm their identity with Companies House before we can file.

We file once these checks are complete. If someone can't or won't complete them, we can't form the company. Because work on your case has started by then, the fee is not refunded (section 8). We may also ask follow-up questions later, when the law or the registered agent requires it.

06Paying in crypto

Send the exact amount, on the right network, before the quote runs out.

• We accept BTC, ETH, USDT, USDC, SOL, BNB, XRP, TRX and XMR (Monero), on the networks shown on the payment page. Card payments, where offered, go through a licensed payment partner, whose own terms also apply to the payment. We don't accept bank transfer.
• Each invoice shows the exact amount, the address and the network, and holds the price for the time it shows. If the window closes before your payment arrives, a new quote is needed.
• You pay any network fee for sending. Exchanges sometimes deduct a fee from the amount sent, so check what will arrive.
• A different amount: we match each payment by its exact amount, so a transfer that differs is reviewed by a person. If too little arrived, we ask for the rest. If too much arrived, we hold the extra as credit or send it back on request.
• Wrong coin or network: we will try to recover it, but some transfers can't be recovered, and any cost of recovery is deducted.
• We will never email you a different address or ask you to pay anywhere but the payment page linked from your order. If anyone does, it isn't us.

07Yearly fees and renewals

Every place charges something each year. You see that price before you order.

Your company owes the registry, and its registered agent, a fee each year. The yearly price is shown next to the first-year price on every country page and in your order. Before each due date, we remind you by email and on your order page, and send an invoice. Order emails are part of the service and stop when your order closes. Our monthly letter is only sent if you ask for it, and one click stops it.

If a yearly invoice stays unpaid after its due date and our reminders, we may stop acting as registered agent after giving you notice. A company without a registered agent, or with unpaid government fees, can be struck off the register, and restoring it costs more than a year of keeping it. Our prices for the following year can change; any change is shown on the invoice before you pay it.

08Refunds

Once we have started on your case, there are no refunds. Before that, you get everything back.

1. Before we startYou paid, but we haven't opened your case yet. Cancel and you get back everything you paid, as the same amount of the same coin, less the network fee to send it.
2. Once we startWe open your case as soon as your payment is confirmed: we review your details, check the name, review identity documents and prepare the filing. From that moment, the fee is not refundable, because the work and the costs have begun.
3. If we declineIf we turn down your order ourselves, you get back what you paid.

That includes a registry asking for changes, an identity check that isn't completed, or a bank declining the account: in each case, we have already done the work. Where something can be fixed, such as a name the registry rejects, we keep working on it with you.

Refunds, where due, are sent in the coin you paid with, to an address you send us from the email address on your order. Overpayments are handled as section 6 says. Nothing here affects any right you have under the consumer law of the country where you live.

09What we need from you

Accurate details, quick replies, and your own tax at home.

• Give us information that is true and complete, and tell us when it changes, such as a new address, director or owner.
• Reply to requests from us, the registry or the registered agent in good time. Delays on your side delay the filing.
• Keep your order link private. Anyone who has it can see your order and add documents to it. If it reaches someone it shouldn't, tell us straight away and we lock the order. We act on instructions sent from the email address on your order.
• Order with an email address that is yours, and upload only genuine documents of the people named on the order.
• Don't try to reach anyone else's order, probe or overload our systems, or send files or text meant to cause harm. We may stop work on an order used this way and report it where the law requires. If you find a security problem, write to info@heirson.com and we will thank you for it.
• Take care of your own tax and reporting where you live, and any filings for your company that your plan doesn't include. For example, a US LLC owned by someone abroad must file Form 5472 with the IRS each year, which is your responsibility unless you have ordered it from us.

10Local director and other add-ons

Priced in writing before you order. Some come with their own agreement.

Some places, or some banks, need a director who lives there. We can arrange one as an add-on. The price, what the director will and won't do, and how long it lasts are quoted in writing before you order, and a separate agreement with the director applies.

Other add-ons, such as express filing or a mail address, show their price at checkout.

11What we are responsible for

We stand behind our own work. We can't answer for registries, banks or governments.

We do our work with reasonable care and skill. If we get something wrong, we fix it at our cost.

We are not responsible for decisions, delays or fee changes made by registries, governments, banks or payment platforms, for changes in the law after you order, or for losses caused by information you gave us that was wrong. We are not liable for indirect losses, such as lost profit or lost opportunity.

Our total liability for any order is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability where the law doesn't allow it to be limited, such as for fraud.

12Ending the service

You can leave whenever you like. The company stays yours.

You can stop any service at any time by writing to us. The company is yours, so if you move it to another registered agent, we cooperate with the transfer and hand over the records we hold for you. Fees already paid for the current year are not returned.

We can end a service, with notice where the law allows, if you seriously break these terms, if fees stay unpaid, if the checks the law requires can't be completed, or if continuing would break the law or a sanction. Where we are the registered agent, we follow the resignation steps the law of that place sets out.

13Changes to these terms

We email you 30 days before anything changes.

We may update these terms, for example when a registry or a law changes. We email you at least 30 days before a change takes effect. A change applies to new orders, and to yearly services from the next renewal. An order you have already paid keeps the terms in force when you placed it.

14Law and disputes

Talk to us first. Mauritian law applies, and your own consumer rights stay.

If something goes wrong, write to info@heirson.com first. We try to settle every complaint within 30 days.

These terms are governed by the law of Mauritius, and the courts of Mauritius decide any dispute. If you are a consumer, you keep any protection the law of the country where you live gives you and that can't be removed by agreement.